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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Naquin

June 28, 2024

5  out of  5 rating by Courtney Naquin
"I am always working with Ms. Donna on our insurance policies and she is truly the best insurance agent. She is always ready to help and very informative. She is very knowledgeable and always explains our coverage and ensures that our coverage suites our needs. Thank you for everything, Ms. Donna!"
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Dylan Albert

June 26, 2024

5  out of  5 rating by Dylan Albert
"Thank you to Kacie for helping me get life insurance quotes. She was very helpful and kind"
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Alvin Bargas

February 8, 2024

5  out of  5 rating by Alvin Bargas
"Just a note of deep appreciation for the kind and determined assistance Kacie Fields provided me by helping to resolve a problem with LA Office of Motor Vehicles and State Farm. Of particular note is that her agency, James Matassa, does write my policies but even so she went beyound her duty and got this problem handled."
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Gayle Billiot

February 6, 2024

5  out of  5 rating by Gayle Billiot
"I had the pleasure of working with Miss. Kasey Fields, She took the time to explain what We were getting I really appreciate Her helping us at getting what was necessary."
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Meggie Powell

January 31, 2024

5  out of  5 rating by Meggie Powell
"I had the pleasure of working with Mrs. Donna, and I cannot express enough how grateful I am for her outstanding service. Mrs. Donna is not just a life insurance representative; she is a true professional who goes above and beyond to ensure her clients receive the best coverage tailored to their unique needs. Mrs. Donna's exceptional communication skills made every step of the process clear and stress-free. Her prompt responses to emails and phone calls demonstrated her dedication to customer satisfaction. I felt reassured knowing that I had a reliable and knowledgeable expert guiding me through the intricacies of life insurance. Thank you, Mrs. Donna, for your exemplary service and for making the process of securing life insurance a positive and empowering experience!"
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Meagan Faulk

January 31, 2024

5  out of  5 rating by Meagan Faulk
"Aimee is the best! This office loves its customers and will treat you like family. They love their community. Give them a call!"
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Cindy Gonzales Catlett

January 29, 2024

5  out of  5 rating by Cindy Gonzales Catlett
"Mary Ellen was very helpful and amazing"
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January 29, 2024

5  out of  5 rating by BRAD DUET
"Thank you Miss Donna for always helping me and my wife with all your great knowledge of insurance, One of the best insurance agents I've ever dealt with."
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Swayze Landry

January 18, 2024

5  out of  5 rating by Swayze Landry
"Quick and easy service, and very friendly to boot! Thanks for all your help Kacie!"
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Gage Knoblock

December 12, 2023

5  out of  5 rating by Gage Knoblock
"Thank you Miss Donna for all your great knowledge and all your great customer service, truly one of the best insurance agents I've ever dealt with."
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Danielle K

December 5, 2023

5  out of  5 rating by Danielle K
"Donna is very helpful and knowledgeable with all your insurance needs. She goes above and beyond her title to help her customers out. I really appreciate that she cares."
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Sheila Usey

November 21, 2023

5  out of  5 rating by Sheila Usey
"Thank you, Donna Blanchard! You went above and beyond helping me update my auto policy. You are a wealth of knowledge for all our questions on coverage. Thank you and your team for your friendliness and professionalism."
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Aimèe Crosby

August 28, 2023

5  out of  5 rating by Aimèe Crosby
"Kacie was very straightforward and professional when I received a quote! She explained everything that I didn’t understand."
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Carissa Theriot

August 25, 2023

5  out of  5 rating by Carissa Theriot
"Very pleasant, prompt and very helpful !!!"
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Dillan Massey

June 23, 2023

5  out of  5 rating by Dillan Massey
"Kacie Fields isn't your average Insurance Account Representative. You may be thinking, well Dillan, what does an average Insurance Account Representative for State Farm look like? The truth is. I'm not sure. Kacie represents local. She is one of those people you meet that makes you realise, "this is why I love Louisiana, and this is why I love Thibodaux and why I'm choosing State Farm." Comfort. Kindness and detail comes easy for Kacie. With her beautiful, glowing smile she makes you feel right at home and gets right to work. Within minutes she pulled up my previous policy and got to working on a quote for my vehicle that I had just purchased. I'm still currently shopping for insurance but nowhere else has matched the quality and care that Kacie has shown me. She expressed that she not only has a deep love for helping people through state Farm but helping people in general! Having a good heart is a dime a dozen these days but Kacie is a natural. I hope she continues to grow in this field at State Farm and I look forward to re-visitng her once I finish shopping around for insurance, but something about that quality service she gave me, has me google maps'ing my way back to the State Farm in Thibodaux!"
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Jamie Louque

June 7, 2023

5  out of  5 rating by Jamie Louque
"Look no further . Hands down the best there is. Customer service doesn’t get any better . What an amazing team James has . They will make you feel like family."
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Adele Steib

May 9, 2023

5  out of  5 rating by Adele Steib
"Donna Blanchard"
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Brandi Boudreaux

April 21, 2023

5  out of  5 rating by Brandi Boudreaux
"Ms. Donna Blanchard is AWESOME! Every time I call she goes above and beyond to not only take care of whatever I call about, she also makes sure I fully understand everything and I get the best rates for what I need. Every time I email or call she gets right on it and takes care of me. I truly appreciate her."
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Evie Z

March 23, 2023

5  out of  5 rating by Evie Z
"Great friendly service! Mary Ellen has been helping me for over 25 years when I became a client of Mike B. She is a delight to speak with and is professional. I was so glad that she went to James Matassa State Farm so she could continue helping me when I call."
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Samantha Clark

March 6, 2023

5  out of  5 rating by Samantha Clark
"Kacie was so helpful writing an insurance policy on my engagement ring! She was so kind, made sure I understood what's covered, and answered every question I had with this policy."
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Edison Hartman

February 17, 2023

5  out of  5 rating by Edison Hartman
"James is a very nice guy"
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Neely Tramonte

January 31, 2023

5  out of  5 rating by Neely Tramonte
"Kacie was absolutely WONDERFUL! She was so happy to help me anyway possible. Every time we spoke she was so polite and friendly. She did everything to help us get the best rates!!!! I can’t not tell you how happy we are that we switched agents!!! 5 stars!!!!!"
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Garrett Benoit

November 10, 2022

5  out of  5 rating by Garrett Benoit
"Donna was great at helping us transfer our policies from our previous state! We look forward to working with her here in Thibodaux!"
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Mary Percle

October 26, 2022

5  out of  5 rating by Mary Percle
"Always treated with respect and dignity. Questions are answered promptly. Donna Blanchard is a wonderful Ins. Agent. My husband and I have been with State farm for many years and will never change. Thanks Donna for Always being there for us."
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Thomas Davis

October 19, 2022

5  out of  5 rating by Thomas Davis
"We talked to Donna today about paying our car Insurance over the phone Donna was very helpful and polite answered all of our questions and very patient with us appropriate Donnas help"