State Farm® Insurance Agent James Matassa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Grabert
March 21, 2025
5
out of
5
rating by Lisa Grabert
"I would like to give a big shout out to Donna Blanchard for her exceptional service today. My husband and I went in with questions on our flood insurance and she explained everything going on with the Fema program. She was very knowledgeable on everything we needed to know. Checked on all our policies and even informed us of a defensive driving discount we may be interested in. Thank you Donna for all your help! Lisa and Cliff Grabert"
We responded:
"Thank you, Lisa and Cliff, for sharing your experience! I'm happy to hear that Donna provided exceptional service and addressed your questions about the FEMA program. It's great to know she also informed you about the defensive driving discount. If you have any more questions or need further assistance, feel free to reach out to our office."
Cade Leger
March 19, 2025
5
out of
5
rating by Cade Leger
"I had a great experience with Kacie over the phone. She was incredibly nice, helpful, and knowledgeable, making the entire process smooth and easy. I really appreciate her patience and professionalism. Highly recommend!"
We responded:
"Thank you for sharing your experience, Cade! I'm happy to hear that Kacie made the process smooth and easy for you. Her patience and professionalism are truly valued. If you need any further assistance, feel free to reach out anytime."
Caleb Bourgeois
February 27, 2025
5
out of
5
rating by Caleb Bourgeois
"Every time I visit the office, I have a wonderful time filled with knowledgeable agents, great prices, and even a couple laughs. I spoke with Mrs. Donna when I went in and I had a great time speaking with her. She is so personable and really loves her job. She went above and beyond treating me like a family member and not just a customer. 5 stars for the office and one extra star for her."
We responded:
"Thank you, Caleb, for your wonderful feedback! I'm so happy to know that you enjoy your visits to our office and find our team knowledgeable and engaging. Donna's commitment to making everyone feel like family is truly remarkable, and I'm glad she made your experience special. If there's anything else you need, don't hesitate to reach out. We're always here to assist!"
Tammy Boudreaux
February 26, 2025
5
out of
5
rating by Tammy Boudreaux
"Mrs. Donna Blanchard is a pleasure to work with. She answered all my concerns about my homeowners insurance. She explained it to me completely. We have had our car insurance with State Farm for years. No complaints. Mrs. Donna also helped me understand the differences in whole life and term life insurance. She very knowledgeable and I would recommend her to anyone who has questions about insurance as I did."
We responded:
"Thank you, Tammy, for sharing your experience! I'm delighted to hear that Donna was able to assist you with your insurance questions. Her expertise truly makes a difference. We're grateful for your continued trust in our services over the years. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Latika Ruffin
December 6, 2024
5
out of
5
rating by Latika Ruffin
"I absolutely love Donna Blanchard!! She goes above and beyond for her customers. She's truly loves what she does. Love you Donna! ❤️"
We responded:
"Latika, thank you for your wonderful review! We're so happy to hear that Donna has made such a positive impact on your experience with us. We appreciate your kind words and look forward to continuing to serve you!"
Gilbert Gonzalez
November 22, 2024
5
out of
5
rating by Gilbert Gonzalez
"Mary Ellen and Donna have always been outstanding, kind and professional with all of our insurance needs. Thank you! Gil"
We responded:
"Gilbert, thank you so much for your kind words! We're grateful for your recognition of Mary Ellen and Donna's efforts. They truly embody the professionalism and kindness we strive for in our office. If you ever need anything else, we're here to help!"
Josh Granier
November 21, 2024
5
out of
5
rating by Josh Granier
"I’ve been working with Mrs. Donna Blanchard for 19 years at State Farm. The customer service has been great. Looking forward to many more years with State Farm and Mrs. Donna!"
We responded:
"Thank you, Josh, for your wonderful review! I'm glad to hear that you've had such a positive experience with Donna over the past 19 years. We're grateful for your continued trust and look forward to serving you for many more years. If you ever need anything, our office is here to help! - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Donna Blanchard
November 19, 2024
5
out of
5
rating by Donna Blanchard
"I just want to rave about Donna Blanchard and how professional, courteous and knowledgeable she is. She is the reason I have my insurance with James Matassa- State Farm. She is so thorough and explains everything perfectly. This makes it so helpful when trying to select the right coverage for my needs. I’ve used 2 other State Farm agencies and none of them have given me the service or attention that Donna does. Thank you Donna for always going the extra mile for your clients. :)"
We responded:
"Thank you so much for your wonderful review! I'm very happy to hear about your positive experience with our office. It's great to know we have been thorough and clear in explaining your coverage options, making your decision process easier. We truly appreciate your loyalty and are grateful for your kind words. If you ever need further assistance, please don't hesitate to reach out. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Julie Blanchard
November 15, 2024
5
out of
5
rating by Julie Blanchard
"Love working with Kacie! She is so helpful and makes everything so easy. Also love Mary Ellen who answers the phone. She is always very pleasant, friendly, and helpful."
We responded:
"Thank you, Julie! I'm glad Kacie has been so helpful and made things easy for you. Mary Ellen's friendly and pleasant demeanor on the phone is truly appreciated, and I'm grateful to have such dedicated team members. If you ever need anything else, we're here to help! - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Lisa Guillot
November 14, 2024
5
out of
5
rating by Lisa Guillot
"The staff were extremely helpful and friendly in filing my claim and tended to all my needs after my accident. After such a terrifying ordeal, they made the claims process a pleasant one and were always available if I had any questions. A special thank you to Kacie Fields and Tammy Nieves."
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that our team, especially Kacie and Tammy, could assist you so effectively after your accident. It's great to know that they made the claims process smooth and were always available to answer your questions. We appreciate your kind words and are always here to help with any future needs. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Kristen Hernandez
November 7, 2024
5
out of
5
rating by Kristen Hernandez
"I had a great experience with James and his staff, especially Mrs. Donna, when I went in to review my policies. They were extremely helpful and very knowledgeable, and were patience with all of my questions."
We responded:
"Kristen, thank you for your wonderful review! I'm glad to hear that you had a positive experience with our office. Donna and the rest of the team always strive to be helpful and knowledgeable. We're happy to have addressed all your questions with patience. If you need any further assistance or have more questions in the future, don't hesitate to reach out. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
khloe fields
November 6, 2024
5
out of
5
rating by khloe fields
"Kacie was very helpful with reviewing my life insurance policy with me."
We responded:
"Kacie is indeed a valuable part of our team, and I'm happy she could assist you with your life insurance policy! Your satisfaction is important to us, and we're always here to help with any insurance needs. Thanks for your feedback! - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Ruby Hawkins
November 5, 2024
5
out of
5
rating by Ruby Hawkins
"Chloe was very professional and extremely helpful"
We responded:
"Ruby, thank you for your wonderful review! I'm glad to hear that Chloe provided you with professional and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Terrence Moore
October 23, 2024
5
out of
5
rating by Terrence Moore
"Mrs. Blanchard was very informative and pleasantly helpful."
We responded:
"Terrence, Thank you for your wonderful review! I'm glad to hear that Donna was informative and pleasantly helpful during your visit. We truly appreciate your feedback and are always here to assist with any future needs. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Rodney LeBlanc
October 21, 2024
5
out of
5
rating by Rodney LeBlanc
"Donna is ALWAYS helpful, forward looking, always friendly…always gets the job DONE !!! Wonderful staff as well…."
We responded:
"Donna and the entire team are grateful for your kind words, Rodney! We're happy to know that Donna's helpfulness and friendly attitude make a positive impact on your experience. Our staff always strives to get the job done efficiently and with a smile. If you ever need anything else, we're here for you. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Erica Taylor
October 17, 2024
5
out of
5
rating by Erica Taylor
"Love me some Ms Donna. I told her I am 50 years old and have never had an agent all these years break down the meaning of my coverage and make it make sense. She is very knowledgeable about every aspect of coverages. I originally started with Jayden when I purchased my insurance here and was impressed with him as well. Mr Matassa you have some awesome employees working for you. Both were very down to earth and friendly 😁"
We responded:
"Erica, thank you for your wonderful review! I'm glad to hear that Donna was able to break down your coverage in a way that made sense. It's great to know that both Donna and Jayden have made such a positive impression on you. Our team strives to be knowledgeable, down-to-earth, and friendly, and your feedback confirms we're on the right track. If you ever have any more questions or need further assistance, don't hesitate to reach out. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Sumer Davis
October 10, 2024
5
out of
5
rating by Sumer Davis
"I recently moved back to La from FL and Kacie was amazing to work with. She was thorough and professional, also proactive with getting a refund from FL from my previous policy. She took all of the guess work out of things and made it a smooth transition. Thank you, Kacie!"
We responded:
"Thank you, Sumer, for sharing your experience! I'm glad to hear that Kacie was able to assist you so effectively during your move back to LA. Her thoroughness and professionalism are truly commendable, and it's wonderful that she could make the transition smooth for you. We appreciate your kind words and are here for any future needs you may have. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Lorre Ledet
September 3, 2024
5
out of
5
rating by Lorre Ledet
"Mary Ellen did a wonderful job at helping me get what I needed even when the person I was calling for was unavailable!"
We responded:
"Lorre, I'm glad Mary Ellen could assist you effectively, when the person you were calling for was unavailable! We appreciate your positive feedback and are always here to help with any future needs. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Melissa Kindy
August 23, 2024
5
out of
5
rating by Melissa Kindy
"I just moved to Louisiana from out of state and Kacie has been the most WONDERFUL agent I've had the pleasure of working with. She made everything so easy to transfer my multiple insurance policies into state and was on top of it as far as getting everything done as quickly as possible! Aside from Kacie being amazing, everyone that I spoke to in the office has been nothing but friendly and kind. I feel very welcomed! Thank you and looking forward to being a part of your group of clients!"
We responded:
"Melissa, thank you for your wonderful review. I'm glad Kacie could make your transition to Louisiana smooth and efficient. It's great to know you felt welcomed by our team. We're here for any future needs or questions you may have. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Zoe Bernard
August 17, 2024
5
out of
5
rating by Zoe Bernard
"Jayden was so helpful and great!"
We responded:
"Hey Zoe, Thanks for the awesome review! I'm glad Jayden could be so helpful and great. If you need anything else, we're here for you. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Courtney Naquin
June 28, 2024
5
out of
5
rating by Courtney Naquin
"I am always working with Ms. Donna on our insurance policies and she is truly the best insurance agent. She is always ready to help and very informative. She is very knowledgeable and always explains our coverage and ensures that our coverage suites our needs. Thank you for everything, Ms. Donna!"
We responded:
"Courtney, your review is truly appreciated! I'm pleased to hear that Donna provided you with informative and knowledgeable service, ensuring your coverage meets your needs. We're grateful for your kind words and look forward to assisting you further. Thank you for choosing our office! - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Dylan Albert
June 26, 2024
5
out of
5
rating by Dylan Albert
"Thank you to Kacie for helping me get life insurance quotes. She was very helpful and kind"
We responded:
"Thank you, Dylan, for sharing your positive experience with Kacie! I'm pleased to hear she provided helpful and kind assistance with your life insurance quotes. We're grateful for your feedback and look forward to assisting you with any future insurance needs. - James Matassa - State Farm Insurance Agent, Thibodaux, LA"
Alvin Bargas
February 8, 2024
5
out of
5
rating by Alvin Bargas
"Just a note of deep appreciation for the kind and determined assistance Kacie Fields provided me by helping to resolve a problem with LA Office of Motor Vehicles and State Farm. Of particular note is that her agency, James Matassa, does write my policies but even so she went beyound her duty and got this problem handled."
We responded:
"Thank you for the wonderful review, Alvin! Our team strives to provide excellent service, and we are happy to hear that we delivered for you by helping to resolve the problem! Kacie always puts our customers first."
Gayle Billiot
February 6, 2024
5
out of
5
rating by Gayle Billiot
"I had the pleasure of working with Miss. Kasey Fields, She took the time to explain what We were getting I really appreciate Her helping us at getting what was necessary."
We responded:
"Gayle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kacie cares a lot about our customers."
Meggie Powell
January 31, 2024
5
out of
5
rating by Meggie Powell
"I had the pleasure of working with Mrs. Donna, and I cannot express enough how grateful I am for her outstanding service. Mrs. Donna is not just a life insurance representative; she is a true professional who goes above and beyond to ensure her clients receive the best coverage tailored to their unique needs. Mrs. Donna's exceptional communication skills made every step of the process clear and stress-free. Her prompt responses to emails and phone calls demonstrated her dedication to customer satisfaction. I felt reassured knowing that I had a reliable and knowledgeable expert guiding me through the intricacies of life insurance. Thank you, Mrs. Donna, for your exemplary service and for making the process of securing life insurance a positive and empowering experience!"
We responded:
"Thank you, Meggie, for sharing your positive experience with Donna! It's wonderful to hear that she provided outstanding service and went above and beyond to ensure you received the best life insurance coverage tailored to your needs. We're glad her exceptional communication skills and dedication to customer satisfaction made the process clear and stress-free for you. If you need anything, please don't hesitate to reach out!"