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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sheila Usey

November 21, 2023

5  out of  5 rating by Sheila Usey
"Thank you, Donna Blanchard! You went above and beyond helping me update my auto policy. You are a wealth of knowledge for all our questions on coverage. Thank you and your team for your friendliness and professionalism."

Aimèe Crosby

August 28, 2023

5  out of  5 rating by Aimèe Crosby
"Kacie was very straightforward and professional when I received a quote! She explained everything that I didn’t understand."

Carissa Theriot

August 25, 2023

5  out of  5 rating by Carissa Theriot
"Very pleasant, prompt and very helpful !!!"

Dillan Massey

June 23, 2023

5  out of  5 rating by Dillan Massey
"Kacie Fields isn't your average Insurance Account Representative. You may be thinking, well Dillan, what does an average Insurance Account Representative for State Farm look like? The truth is. I'm not sure. Kacie represents local. She is one of those people you meet that makes you realise, "this is why I love Louisiana, and this is why I love Thibodaux and why I'm choosing State Farm." Comfort. Kindness and detail comes easy for Kacie. With her beautiful, glowing smile she makes you feel right at home and gets right to work. Within minutes she pulled up my previous policy and got to working on a quote for my vehicle that I had just purchased. I'm still currently shopping for insurance but nowhere else has matched the quality and care that Kacie has shown me. She expressed that she not only has a deep love for helping people through state Farm but helping people in general! Having a good heart is a dime a dozen these days but Kacie is a natural. I hope she continues to grow in this field at State Farm and I look forward to re-visitng her once I finish shopping around for insurance, but something about that quality service she gave me, has me google maps'ing my way back to the State Farm in Thibodaux!"

Jamie Louque

June 7, 2023

5  out of  5 rating by Jamie Louque
"Look no further . Hands down the best there is. Customer service doesn’t get any better . What an amazing team James has . They will make you feel like family."

Adele Steib

May 9, 2023

5  out of  5 rating by Adele Steib
"Donna Blanchard"

Brandi Boudreaux

April 21, 2023

5  out of  5 rating by Brandi Boudreaux
"Ms. Donna Blanchard is AWESOME! Every time I call she goes above and beyond to not only take care of whatever I call about, she also makes sure I fully understand everything and I get the best rates for what I need. Every time I email or call she gets right on it and takes care of me. I truly appreciate her."

Evie Z

March 23, 2023

5  out of  5 rating by Evie Z
"Great friendly service! Mary Ellen has been helping me for over 25 years when I became a client of Mike B. She is a delight to speak with and is professional. I was so glad that she went to James Matassa State Farm so she could continue helping me when I call."

Samantha Clark

March 6, 2023

5  out of  5 rating by Samantha Clark
"Kacie was so helpful writing an insurance policy on my engagement ring! She was so kind, made sure I understood what's covered, and answered every question I had with this policy."

Edison Hartman

February 17, 2023

5  out of  5 rating by Edison Hartman
"James is a very nice guy"

Neely Tramonte

January 31, 2023

5  out of  5 rating by Neely Tramonte
"Kacie was absolutely WONDERFUL! She was so happy to help me anyway possible. Every time we spoke she was so polite and friendly. She did everything to help us get the best rates!!!! I can’t not tell you how happy we are that we switched agents!!! 5 stars!!!!!"

Garrett Benoit

November 10, 2022

5  out of  5 rating by Garrett Benoit
"Donna was great at helping us transfer our policies from our previous state! We look forward to working with her here in Thibodaux!"

Mary Percle

October 26, 2022

5  out of  5 rating by Mary Percle
"Always treated with respect and dignity. Questions are answered promptly. Donna Blanchard is a wonderful Ins. Agent. My husband and I have been with State farm for many years and will never change. Thanks Donna for Always being there for us."

Thomas Davis

October 19, 2022

5  out of  5 rating by Thomas Davis
"We talked to Donna today about paying our car Insurance over the phone Donna was very helpful and polite answered all of our questions and very patient with us appropriate Donnas help"

Darlene Williams

October 14, 2022

5  out of  5 rating by Darlene Williams
"Donna Blanchard is an awesome insurance representative. I love working with Donna. She is very knowledgeable of her job and you insurance needs. Thank You Darlene Williams"

chez cheri

October 6, 2022

5  out of  5 rating by chez cheri
"So, I totaled my car... Kacie and the Team at James Matassa-State Farm were WONDERFUL!!! They held my hand throughout the entire process. They set me up with a rental and had my payout to me so much faster than I could have imagined. Everyone was so kind and patient with all my questions. Their knowledge, expertise and professionalism is of the highest quality! Special thanks to Kacie and also to Quentin! You guys are AMAZING!!! Thank you for taking such a stressful situation for me and handling it with ease."

Eric Coco

September 9, 2022

5  out of  5 rating by Eric Coco
"I was recently insured with a different company and felt like I was paying too much for auto insurance with no accidents, no tickets and no claims on my record. So I called James M. Matassa Insurance Agency and spoke with Tammy Nieves. She was very helpful and nice. She ended up getting me insured with the same 100% coverage as I've had with the other Agency but for $70 a month cheaper. Highly recommend."

Emunah Jae

September 7, 2022

5  out of  5 rating by Emunah Jae
"Tammy was VERY helpful and really nice. I would gladly recommend her without a doubt!"

Angel Vizier

September 6, 2022

5  out of  5 rating by Angel Vizier
"Kacie has been an outstanding sales rep and has gone above and beyond to get me the right price for my insurance needs. She always has a cheerful voice and is quick to answer my questions if needed. I would highly recommend her to help with your insurance needs :)"

David Heinis

August 31, 2022

5  out of  5 rating by David Heinis
"Donna went above and beyond to make sure my home owners and auto insurance were updated correctly..Thanks..🙂"

Who Where

June 16, 2022

1  out of  5 rating by Who Where
"Can't read can't scan can't type how are they in business writing insurance for wrong address worse part I just found out no wonder I'm not getting nothing the dum dums sending to unknown address when u find out they act like it's my fault I gave my license I gave my old insurance company paperwork everything has 1 address no way to mess it up O wait they did. I tell them I don't want their insurance and they act like they paid my bill JUST CANCEL GIVE ME MY $$$ BACK"


May 21, 2022

5  out of  5 rating by Casey
"Donna Blanchard is the best at what she does"

Wendy Fields

May 20, 2022

5  out of  5 rating by Wendy Fields
"From the very 1st time I met Donna Blanchard at State Farm-James Matassa's office, she has been a breath of fresh air. I have dealt with many insurance agencies in the past, and I can boldly say Donna is one of a kind!! She is so knowledgeable, patient, kind, trustworthy and explains every detail of the product/service you are inquiring about. My husband and I have moved out of the Thibodaux area but continues to make James Matassa's office our choice for all of our insurance needs because of Donna's caring spirit....Thank you Donna for always being there to help with all of our insurance needs. Travis & Wendy Fields (Greenwell Springs, LA)"

Amanda Eschete

May 10, 2022

5  out of  5 rating by Amanda Eschete
"James Mattassa State Farm agency has been the easiest insurance company I’ve worked with. Ms. Kacie Fields is very attentive and is able to explain different aspects of my insurance questions in a way I can finally understand. She has definitely made my time being insured with State Farm much easier!"

Susan Cortez

April 8, 2022

5  out of  5 rating by Susan Cortez
"Donna Blanchard is THE BEST!!!! She is always very helpful and pleasant. We love Donna."