State Farm® Insurance Agent James Matassa

"Kacie Fields isn't your average Insurance Account Representative. You may be thinking, well Dillan, what does an average Insurance Account Representative for State Farm look like? The truth is. I'm not sure. Kacie represents local. She is one of those people you meet that makes you realise, "this is why I love Louisiana, and this is why I love Thibodaux and why I'm choosing State Farm." Comfort. Kindness and detail comes easy for Kacie. With her beautiful, glowing smile she makes you feel right at home and gets right to work. Within minutes she pulled up my previous policy and got to working on a quote for my vehicle that I had just purchased. I'm still currently shopping for insurance but nowhere else has matched the quality and care that Kacie has shown me. She expressed that she not only has a deep love for helping people through state Farm but helping people in general! Having a good heart is a dime a dozen these days but Kacie is a natural. I hope she continues to grow in this field at State Farm and I look forward to re-visitng her once I finish shopping around for insurance, but something about that quality service she gave me, has me google maps'ing my way back to the State Farm in Thibodaux!"

"Ms. Donna Blanchard is AWESOME! Every time I call she goes above and beyond to not only take care of whatever I call about, she also makes sure I fully understand everything and I get the best rates for what I need. Every time I email or call she gets right on it and takes care of me. I truly appreciate her."

"So, I totaled my car... Kacie and the Team at James Matassa-State Farm were WONDERFUL!!! They held my hand throughout the entire process. They set me up with a rental and had my payout to me so much faster than I could have imagined. Everyone was so kind and patient with all my questions. Their knowledge, expertise and professionalism is of the highest quality! Special thanks to Kacie and also to Quentin! You guys are AMAZING!!! Thank you for taking such a stressful situation for me and handling it with ease."

"I was recently insured with a different company and felt like I was paying too much for auto insurance with no accidents, no tickets and no claims on my record. So I called James M. Matassa Insurance Agency and spoke with Tammy Nieves. She was very helpful and nice. She ended up getting me insured with the same 100% coverage as I've had with the other Agency but for $70 a month cheaper. Highly recommend."

"Can't read can't scan can't type how are they in business writing insurance for wrong address worse part I just found out no wonder I'm not getting nothing the dum dums sending to unknown address when u find out they act like it's my fault I gave my license I gave my old insurance company paperwork everything has 1 address no way to mess it up O wait they did. I tell them I don't want their insurance and they act like they paid my bill JUST CANCEL GIVE ME MY $$$ BACK"

"From the very 1st time I met Donna Blanchard at State Farm-James Matassa's office, she has been a breath of fresh air. I have dealt with many insurance agencies in the past, and I can boldly say Donna is one of a kind!! She is so knowledgeable, patient, kind, trustworthy and explains every detail of the product/service you are inquiring about. My husband and I have moved out of the Thibodaux area but continues to make James Matassa's office our choice for all of our insurance needs because of Donna's caring spirit....Thank you Donna for always being there to help with all of our insurance needs. Travis & Wendy Fields (Greenwell Springs, LA)"

"James Mattassa State Farm agency has been the easiest insurance company I’ve worked with. Ms. Kacie Fields is very attentive and is able to explain different aspects of my insurance questions in a way I can finally understand. She has definitely made my time being insured with State Farm much easier!"